Privacy Policy

Effective date: 28 August 2025

This Privacy Policy explains how Szilvia Nagy Consulting FZE LLC (“we,” “our,” or “us”) collects, uses, and protects your personal data when you visit https://youleadacademy.com, sign up for resources, or purchase services.

1. Who We Are

Szilvia Nagy Consulting FZE LLC
Licence no: 3109
BLA-BR3-888 AMC – Boulevard-A
Ajman Media City, United Arab Emirates
Email: [email protected]

2. Data We Collect

We may collect the following personal data:

  • Contact information: name, email address, phone number (if provided)

  • Billing information: payment details, billing address (processed securely via third-party providers)

  • Account details: if you create a login for programs or digital products

  • Usage data: IP address, browser type, pages visited, and cookies for analytics and performance

  • Communications: messages sent through forms, email, or social platforms

3. How We Collect Data

  • When you sign up for newsletters, free resources, or programs

  • When you purchase coaching or digital products (via ThriveCart and Stripe)

  • When you interact with us through email, Messenger, or WhatsApp

  • Automatically, through cookies, Google Analytics, and Meta Pixel

4. How We Use Data

We use your personal data to:

  • Deliver coaching sessions, programs, and products

  • Communicate with you about updates, resources, and offers (if you’ve opted in)

  • Process payments securely

  • Improve our website and services

  • Comply with legal and tax obligations

5. Legal Basis for Processing

Under GDPR, we process data on the following bases:

  • Consent (newsletter sign-ups, cookies, marketing)

  • Contract (when you purchase coaching or digital products)

  • Legitimate interests (to improve services and customer experience)

  • Legal obligation (tax and accounting compliance)

6. Sharing Data with Third Parties

We do not sell your personal data. We may share data with trusted third-party providers, including:

  • ThriveCart (checkout system)

  • Stripe (payment processor)

  • ConvertKit (email marketing platform)

  • Zoom, WhatsApp, Messenger (for coaching sessions)

  • Google Analytics & Meta (analytics and marketing)

These providers may store or process your data outside the EU. They comply with GDPR through Standard Contractual Clauses or equivalent safeguards.

7. Data Retention

  • Email subscriptions: kept until you unsubscribe

  • Client records and contracts: up to 7 years (for tax/legal purposes)

  • Analytics data: typically retained 26 months (per Google’s default)

  • Messages: kept only as long as necessary to provide services

8. Cookies

We use cookies and tracking tools (Google Analytics, Meta Pixel) to improve website functionality and measure performance. You can adjust your browser settings to refuse cookies. A cookie banner on our website allows you to manage preferences.

9. Your Rights (GDPR)

You have the right to:

  • Access the data we hold about you

  • Request corrections to inaccurate data

  • Request deletion of your data (“right to be forgotten”)

  • Withdraw consent at any time (for newsletters/marketing)

  • Restrict or object to certain data uses

  • Request a copy of your data (data portability)

To exercise these rights, email us at [email protected].

10. Data Security

We take reasonable steps to protect your data, but no system is 100% secure. Payments are processed through PCI-compliant providers (Stripe, ThriveCart).

11. International Data Transfers

Your data may be transferred outside the EU/EEA (e.g., to the United States). In such cases, we rely on Standard Contractual Clauses and equivalent safeguards provided by our service providers to ensure your data remains protected.

12. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new effective date.